"What our clients are saying"

5 Stars! Diane Ross accurately provided us with the best information in order to choose the right company for a river cruise. There were six of us in our group and none of us had ever taken a river cruise so this information was crucial. It enabled us to choose the best company which was Avalon in our estimation. Avalon exceeded all of our expectations and then some!! Diane was always extremely efficient as well as always available at any hour to answer any questions we had. We feel she “ dotted every i and crossed every t”, therefore providing us a smooth 19 day vacation. We would not hesitate to book another trip with Diane in the future.

We want to take a little of your time to thank you for all you did to put our Oceania Cruise together. The ship was magnificent and the food was remarkable. You arranged for a lovely stateroom and our butler was so attentive. Everyone on the ship was pleasant and made us feel special. We will definitely let anyone who asks about our trip know what you did for us. Every detail that you arranged worked beautifully. Thanks again.

Just a quick note to let you know our trip was fantastic. Our tour group, all from the U.S. was the only surprise! Out tour guide and drivers were the best! The trip was certainly fast pace, we added three more excursions and dinners! Loved everyone of them. Hotels and meals were all wonderful!The Giverny tour was perfect, I’ll be painting for the rest of my life! Thank you for booking it for us! I was able to get Hannah to the Eiffel Tower by taxi and made it to the top, after Giverny,  on our last afternoon and still had a wonderful last dinner near our hotel!I can’t thank you enough for all your assistance in making our trip perfect! I will give God the credit for beautiful weather!I will be recommending you to all my friends, I have several already interested in this same trip! The river cruise is still on my list!!Hope all is well with your husband and he is recovering well.Dianne  

Words cannot describe my trip to Europe planned by Diane. Every little detail was covered. She created a fantasy experience for a first time traveler outside of the USA. I would highly recommend putting your travel plans in her very capable hands. Already planning for next year.

Booked a trip to Paris with Diane Ross from Kingsbridge back in April 2019 and there were a few hiccups with the arranged shuttle from the airport to the hotel and then with the first tour, things happen... but when it mattered the most, I was able to reach Diane by phone and email and she handled EVERYTHING! Even with the time difference, we were able to re-book tours and once we returned to the USA, Diane continued to work for us and got us reimbursements of our funds as needed. Above and beyond service! She did not leave us stranded in Paris with nothing to do; it could have been a bad experience, but because she cared and is a professional - it all was handled timely and the trip of a life time with my 87 year old mother was great! I actually logged on today (7/13/19) to start planning my next trip through Kingsbridge Travel!

Kingsbridge Travel did a GREAT job for us in our trip to Paris. They selected a charming hotel with a friendly and attentive staff. They also booked a wonderful variety of fabulous tours and sent us lots of helpful hints. We truly got a wonderful sense of Paris, Giverny and Normandy. They also did an excellent job with the air transportation. We couldn't be happier with the way everything turned out! We had such a good time we didn't want it to end. Kingsbridge paid great attention to detail and was very proactive in their communications to ensure we were aware of any relevant changes and schedule updates. It was nice to know they were really on top of things as we planned this trip so many months in advance. We would definitely ask them to help us with another such trip in the future.

We are just back from another trip arranged by Diane Ross. This time it was to Morocco.  We had a great time.  There was not a single detail that she arranged that went awry.  Our flights and seats were just as requested and on time (not the case for other people on the tour).  Airport transfers were as arranged (some other tour members had to take a taxi when their ride did not show).  We arrived a day early, and our reservation was ready for us.  I cannot imagine booking a trip through someone other than Diane.  She is the absolute best.

Dear Diane, I've just returned from my French river cruise/stay in Paris, and am so pleased with this thrilling experience!  After our cruise, the hotel you selected in Paris was well-located, comfortable, and affordable yet not chintzy.  We especially loved the (included) elegant and expansive breakfast. In spite of all the joys Paris has to offer, the highlight was my day at the Jacquemart-Andre museum, something I would never have known about except for the advice of the concierge.  This is the second trip you've arranged for me -- the first being my Mediterranean cruise and stay in Rome with my grandson -- and both have been stellar experiences with not a hitch.  I'm eager to go to Europe again soon, and I can't imagine ever using any other travel agent.  

Just returned from European River cruise arranged by Diane Ross of Kingsbridge  Travel. The trip was my most relaxed vacation in years. We spent 20 days in Europe , including 15 days on Avalon from Budapest to Amsterdam. The reservation and travel process was seamless because of Diane’s attentiveness to detail. We’ll use Kingsbridge  for all of our future travel.

My husband and I just returned from a vacation in Barcelona that Diane planned for us. The trip was wonderful! Diane designed it tailored to our interests. Every tour she chose was perfect. She was wonderful to work with, very attentive and patient, professional, and always returned our phone calls promptly. We would definitely book another trip with her.

My husband and I just returned from a vacation in Barcelona that Diane planned for us. The trip was wonderful! Diane designed it, tailored to our interests. Every tour she chose was perfect. She was wonderful to work with, very attentive and patient, professional, and always returned our phone calls promptly.

Diane is the best. We have booked trips to Europe and Greece with her. Her expertise is invaluable. Her patience with our "what about this or what about that" is amazing and appreciated. Her diligence with follow-up details and answering our questions is awesome. We cannot imagine booking a tour with anyone else.

I want to recommend Diane Ross of Kingsbridge Travel. I knew I wanted to take a river cruise, but I had no idea of which one, when, or what ship. Diane gave me what she called “river cruising 101”. She explained the difference between ocean and river cruising and found the perfect cruise for me. She even planned my before and after cruise stays and recommended optional excursions. If you want to take a river cruise, call Diane. Alice L

I used Diane Ross to plan a trip to NYC. Wanted to thank her for organizing our trip. We had a wonderful time and everything went off perfectly. Our seats at the shows were just great, dinner at The Tavern on The Green was wonderful and the Tour of Lights was so worth it. Having the shuttle was extremely helpful. We did the boat tour around the Statue of Liberty and enjoyed that very much. The trip was a success and in a huge part was due to her. Without Diane's assistance our trip would not have been so enjoyable.

It was a pleasure dealing with Diane and Kingsbridge travel. Diane found us the best Cruise for our budget and was very flexible and supportive throughout the Process. Especially at the last minute when we had to reschedule due to Hurricane Irma. My Daughter, Grandson and Grandaughter and I had an amazing time on the Royal Caribbean Cruise that Diane arranged. An Overall Excellent Experience!!! Definitely a 5 Star Rating Grant and Tern Johnson Temple Terrace Florida.

Diane was great to work with on our trip to Europe. She was accessible to answer our questions and knowledgeable about planning the trip. We had a great time!!

We just returned from Paris and I are thanking you for the incredible job you did in putting our trip together. We are very appreciative for everything you did for us and everything went very well. We’re safe and sound back home thinking about the joy we experienced. We loved the tours, the museums, the hotel and its staff … everything just perfect!!!! The pleasure was mine in working with you Diane, you responded quickly to every question, set up transportation and tours I would have never imagined. You prepared us both very well for our first to Paris, everything went so smoothly. Thank you again!

Diane Ross from Kingsbridge Travel did an amazing job planning my honeymoon. We toured Italy and France, and Diane truly did all the work. I would recommend Diane and Kingsbridge Travel to anyone and everyone who is looking to plan a trip abroad. Without her, so much unnecessary stress would have been added during the trip. Book with a travel agent... there's no need to handle it on your own because you will forget something. Thanks Diane for everything!

It's my pleasure to say a little about my experience with Diane Ross with Kingsbridge Travel. Our recent trip to Europe was diverse and somewhat complex. To complicate matters further,we were traveling with another couple. So many moving parts! Hotel reservations, car rentals, tours, you name it, Diane handled it all. We had a lovely, memorable trip to London, Normandy, Germany and a fabulous river cruise on the Danube with Uniworld. With Diane's help and guidance our trip went so smoothly. Traveling , as fun as it is, comes with some angst. Diane absolutely saw to it that our trip was all and more than we'd hoped for.

Diane has always been our go-to travel agent for all of our family vacations. Her knowledge of the field is extremely impressive, which has led my wife and I to continue to use her for all future trips. Whenever I want to get away for either a long weekend or a 10-day trip, I always contact Diane first. She always comes back with well prepared itineraries and estimated prices as well. Before booking, she always triple checks to make sure we get the best price - can't beat that service. I have recommended Diane to all of my friends as she is an absolute wonderful person and travel agent.

Diane Ross was extremely competent, professional, and always available to assist with any concerns or questions I had. She always promptly returned phone calls or emails throughout the planning process, and even on one occasion during the trip. Diane guided me every step of the way and attended to every detail to make my dream trip a reality. Thanks to her expertise, my experience was worry and stress free. I will be planning a return trip to Europe, and wouldn't consider anyone else as my agent.

I was so pleased with a recent trip that I wanted to share my satisfying experience. My mother and sisters and I have a tradition of celebrating milestone birthdays by going on a trip together. Our travel agent, Diane Ross, planned a trip-of-a-lifetime for us. We wanted to cruise, but also to tour. Because Mom is 88, navigating around a large ship would have been too strenuous. A river cruise was the answer! Diane had so much knowledge about various lines, and was able to narrow down the selection for us. An elegant environment was important to us, as well as cuisine. She found an ideal itinerary and knew which cabins were the most spacious and well-located. The ship’s staff knowledge of the (60th) birthday made the celebration more memorable (which Diane facilitated). She inquired about our interests to enhance our enjoyment of the trip. As a result, while docked in Paris, she arranged a Walking Tour of chocolate boutiques for us! Everyone loves chocolate, but I think few travel agents take the time to learn about their clients’ likes and dislikes, so that they can personalize their trip in such a lovely and different way. In addition to her professionalism, Diane’s depth of traveling experience allows her to recommend and implement trips for clients on every scale, from a local getaway to an around-the-world voyage. I can’t recommend her services highly enough“

 Diane and Arnold are always a pleasure to work with. I do love what I do, but they pass me on that. Not only they are very knowledgable but also they have the exeperience it takes to be amazing travel agents. If they're not here in Tampa helping us to plan a fantastic trip, they're traveling themselves to find the best destination yet.

I have been booking vacations with Kindsbridge Travel for over 5 years and just recently came back from my Honeymoon, which was all made possible by travel agent, Diane Ross. The level of detail that Diane provides a customer is jaw dropping. Whether it was an email, a phone call, or even an in-person visit before our honeymoon, my wife and I were always given the most up-to-date information which helped us make a smart choice on where we wanted to go. I have recommended Kingsbridge Travel to multiple people because I have never had such positive customer service before. One example will always stick out in my mind. The night before I left the country for my honeymoon, I received a notification from the airline saying that there was a travel advisory and flights in/out of Italy could be delayed or canceled. Now please note, Diane was away on business and unavailable via the regular means of communication but don't fear - her husband stepped in and emailed/called me at 10:30pm in order to let me know what was going on and how it would all be handled. I knew I was in good hands and I didn't worry about a thing! With Diane, you can ask her for recommendations and you will get an honest answer. She travels the world for a living and can give you first-hand knowledge into the places you want to go. I have never been so satisfied with all my vacations before and I owe her a big thank you for everything she has done. My wife and I are looking into booking another vacation next summer already and can't wait to work with Diane and Kingsbridge Travel.

Our Mediterranean cruise fabulous! When I called Kingsbridge Travel I had so many questions. I had looked online and got so confused with all the reviews of different ships and cruise lines. Diane took the time to find out where we had been before and what kind of activities we like. She chose a ship that wasn't on our radar and took the time to book the best location for us. She also recommended a tour of Akrotiri in Santonini that was one of the highlights of our vacation. 

Diane is the best travel agent we've ever had. She really listened to us and asked a lot of questions so she could arrange the best trip for us. Our trip to Spain was nothing we could have planned ourselves. She took care of all parts of the trip- the air, hotels and tours. She even took care of details that we wouldn't have thought of. We especially loved that she chose hotels with kitchen facilities since we were traveling with our children. That made it easier and also saved us money. Diane even asked about our kids interests and booked tours that they loved. Great experience.